General Questions

What is FLC Academy?

FLC Academy (French Language Culture Training Center LLC) is an educational institution specializing in French language instruction, standardized test preparation (IELTS, TOEFL, SAT, GRE), and academic writing coaching. We offer personalized learning experiences designed to help students achieve their academic and professional goals.

Where is FLC Academy located?

Our administrative office is located at 212 N. 2nd St. STE 100, Richmond, KY 40475, United States. We offer both in-person and online instruction, allowing students from around the world to benefit from our programs.

Do you offer online classes?

Yes, we offer comprehensive online instruction for all our programs. Our online classes feature live interactive sessions, recorded materials for flexible learning, and one-on-one tutoring options. Students can access course materials and participate in classes from anywhere with an internet connection.

What makes FLC Academy different from other training centers?

FLC Academy stands out through our personalized approach to education. We offer:

  • Small class sizes for individualized attention
  • Customized learning plans based on your goals and current level
  • Experienced instructors with proven track records
  • Flexible scheduling to accommodate busy lifestyles
  • Comprehensive support from enrollment to course completion
  • Industry-standard plagiarism detection for academic integrity

Enrollment & Registration

How do I enroll in a course?

Enrolling in a course is simple:

  • Visit our Contact page or call us to schedule a free consultation
  • Discuss your goals with our admissions team
  • Receive a personalized course recommendation
  • Complete the enrollment form and submit payment
  • Receive your course materials and schedule

For test preparation courses, we recommend starting at least 8-12 weeks before your target test date.

What are the age requirements for enrollment?

Students 18 years and older may enroll independently. Students between 13-17 years of age may enroll with parental or guardian consent. We do not accept students under 13 years of age.

Do I need to take a placement test?

For French language courses, we offer a complimentary placement assessment to determine your current proficiency level and ensure you're placed in the appropriate class. For test preparation courses, we may administer a diagnostic test to identify your strengths and areas for improvement.

Can I switch courses after enrolling?

Yes, course changes may be possible depending on availability and timing. Please contact our admissions team as soon as possible if you wish to switch courses. Changes made within the first week of enrollment are generally accommodated without issue. After that, course change requests are reviewed on a case-by-case basis.

Courses & Programs

What French language levels do you offer?

We offer French language instruction at all levels according to the Common European Framework of Reference for Languages (CEFR):

  • A1 (Beginner): For complete beginners with no prior French knowledge
  • A2 (Elementary): For students with basic French understanding
  • B1 (Intermediate): For students who can handle everyday situations
  • B2 (Upper Intermediate): For students who can communicate fluently
  • C1 (Advanced): For students seeking near-native proficiency
  • C2 (Mastery): For students pursuing complete fluency
How long are your test preparation courses?

Course duration varies based on the program and your starting level:

  • IELTS Preparation: 8-12 weeks
  • TOEFL Preparation: 8-12 weeks
  • SAT Preparation: 10-16 weeks
  • GRE Preparation: 8-12 weeks
  • Academic Writing: Customized based on needs

We also offer intensive and extended options based on your timeline and goals.

Do you provide study materials?

Yes, comprehensive study materials are included with all our courses. This includes:

  • Textbooks and workbooks (digital or physical)
  • Practice tests and assessments
  • Video lessons and recordings
  • Supplementary reading materials
  • Online resources and tools

Some courses may have additional optional materials available for purchase.

What is included in the Academic Writing program?

Our Academic Writing program covers:

  • Essay structure and organization
  • Thesis development and argumentation
  • Research methodology and source evaluation
  • Citation formats (APA, MLA, Chicago, Harvard)
  • Academic vocabulary and tone
  • Editing and revision techniques
  • Plagiarism awareness and prevention
  • Personalized feedback on your writing

Payment & Refunds

What payment methods do you accept?

We accept various payment methods including:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Bank transfers
  • PayPal

All payments are processed securely through our trusted payment partners.

Do you offer payment plans?

Yes, we offer flexible payment plans for many of our programs. Contact our admissions team to discuss payment options that work for your budget. Payment plans may require a deposit and may include a small administrative fee.

What is your refund policy?

We offer a 7-day cooling-off period during which you may cancel for a full refund if you haven't accessed any course materials. After this period, refunds are prorated based on course completion, minus a $50 administrative fee. No refunds are issued after 50% of the course is completed. Please refer to our Terms of Service for complete details.

Academic Policies

How do you ensure academic integrity?

Academic integrity is a core value at FLC Academy. We maintain high standards through:

  • Use of industry-standard plagiarism detection software
  • Clear guidelines on proper citation and attribution
  • Education on academic honesty and its importance
  • Proctored assessments when required
  • Strict consequences for violations

We believe that maintaining integrity in academic work prepares students for success in their future educational and professional endeavors.

Do you provide certificates of completion?

Yes, students who successfully complete our programs receive a certificate of completion from FLC Academy. The certificate includes the course name, completion date, and hours of instruction. For French language courses, we also prepare students for official DELF/DALF certifications administered by France Education International.

What happens if I miss a class?

We understand that life happens. If you need to miss a class:

  • Notify us in advance when possible
  • Live sessions are typically recorded for later viewing
  • Instructors can provide catch-up materials
  • Make-up sessions may be arranged for a fee

Consistent attendance is important for optimal learning, so please try to attend all scheduled sessions.

Contact & Support

How can I contact FLC Academy?

You can reach us through:

  • Email: contact@flcacademy.com
  • Website: Submit a form on our Contact page
  • Mail: 212 N. 2nd St. STE 100, Richmond, KY 40475

Our team typically responds to inquiries within 24-48 business hours.

Do you offer free consultations?

Yes! We offer free consultations to help you determine the best program for your goals. During the consultation, we'll discuss your objectives, assess your current level (if applicable), and provide a personalized recommendation. Contact us to schedule your free consultation.

Still Have Questions?

Our team is here to help. Contact us for personalized assistance.

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